When does a media apology do more damage to reputation than restore it.
One of the most widely read and consumed stories in any media is the ‘correction’. They draw attention in the way only schadenfreude and imagined ferocious conflict can. Even small ‘apology’ stories are well known to get a lot of attention. A recent example involved the SMH / Age coverage of former Australian cricket captain Michael Clarke’s …
When does a media apology do more damage to reputation than restore it. Read More »